Solid Waste Customer Survey

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Please correct the field(s) marked in red below:

Please take a moment to help us improve your experience at our facility. Please complete this survey online, or drop off a completed copy at the scale house located at 758 E. Old Philadelphia Rd., Elkton, MD 21921.
1
How many times do you visit our facility each month?
 *
How many times do you visit our facility each month?
2
How would you grade the condition of the facility?
How would you grade the condition of the facility?
Yard Waste Facility Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
3
How would you grade the facility's ease of use?
How would you grade the facility's ease of use?
Yard Waste Facility Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
4
How would you rate our Customer Service?
How would you rate our Customer Service?
Scale House Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
5
How long was your wait in line today?
How long was your wait in line today?
Scale House Homeowner Area Cell (if applicable)
1-2 minutes
3-5 minutes
6-10 minutes
11-15 minutes
Over 15 minutes
6
Did you find the directions you were given at the scale house helpful? If no, please comment below.
 *
Did you find the directions you were given at the scale house helpful? If no, please comment below.
7
Did you find the signage posted at the facility clear and easily understood? If no, please comment below.
 *
Did you find the signage posted at the facility clear and easily understood? If no, please comment below.
8
Describe one thing you would change about the facility.
9
Additional comments:
10
About you (optional)
About you (optional)
11
Would you like us to contact you in regards to your survey?
 *
Would you like us to contact you in regards to your survey?

Thank you for participating!

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