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As of 12/14/18: Cecil County Solid Waste Management is not currently accepting credit cards due to processing issues with the credit card companies. Please be patient with us until the issue is resolved. Cash is accepted at all locations. 

Solid Waste Customer Survey

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Please correct the field(s) marked in red below:

Please take a moment to help us improve your experience at our facility. Please complete this survey online, or drop off a completed copy at the scale house located at 758 E. Old Philadelphia Rd., Elkton, MD 21921.
1
What was the date that you most recently visited the facility?
2
What facility did you visit?
What facility did you visit?
3
How many times do you visit our facility each month?
 *
How many times do you visit our facility each month?
4
How would you grade the condition of the facility?
How would you grade the condition of the facility?
Yard Waste Facility Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
5
How would you grade the facility's ease of use?
How would you grade the facility's ease of use?
Yard Waste Facility Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
6
How would you rate our Customer Service?
How would you rate our Customer Service?
Scale House Homeowner Area Cell (if applicable)
5 Excellent
4
3
2
1 Poor
7
How long was your wait in line today?
How long was your wait in line today?
Scale House Homeowner Area Cell (if applicable)
1-2 minutes
3-5 minutes
6-10 minutes
11-15 minutes
Over 15 minutes
8
Did you find the directions you were given at the scale house helpful? If no, please comment below.
 *
Did you find the directions you were given at the scale house helpful? If no, please comment below.
9
Did you find the signage posted at the facility clear and easily understood? If no, please comment below.
 *
Did you find the signage posted at the facility clear and easily understood? If no, please comment below.
10
Describe one thing you would change about the facility.
11
Additional comments:
12
About you (optional)
About you (optional)
13
Would you like us to contact you in regards to your survey?
 *
Would you like us to contact you in regards to your survey?

Thank you for participating!

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