DISPATCHER I - CALL TAKER

 Cecil County Department of Emergency Services is seeking a Dispatcher I - Call Taker for the Department of Emergency Services with an hourly rate of $14.07/hr. (Grade 1P).  Work requires 12-hour rotating shifts, including holidays and weekends. This position includes full county benefits. Extensive training is provided for this exciting, and challenging position.  

Position requirements: High School Diploma or G.E.D.; Good knowledge of the geography of Cecil County subdivisions and roadway systems. Strong communication skills; computer skills, ability to multi-task, read and interpret maps, and to remain calm in emergency situations; must have strong typing/keyboarding skills and possess to multi task under pressure; must pass a thorough background investigation; a valid Driver's License is required. 

Duties: Taking incoming calls, both emergency and non-emergency, from citizens and notifying appropriate agencies including law enforcement, medical, and fire rescue personnel for response using voice and computer based systems. Prioritize calls made to the call center efficiently transferring feedback using a variety of telecommunications equipment while maintaining confidentiality; perform all duties assigned by supervisor.

Application Procedure:  To apply: Submit a completed Public Safety Initial Information application located on the County website www.ccgov.org: Human Resources, 107 Chesapeake Blvd. Elkton, Maryland  21921; Fax information or present in-person to Judy Johnson. Fax to: 410-620-2187 or e-mail: Judy.Johnson@ccdps.org

Deadline: This position will remain open until filled.

Cecil County Government is an Affirmative Action, Equal Opportunity Employer.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

EOE/AA/ADA.